1. Browse and Select Product
Click “shop” on the top section of the website. Browse our collections and select the product you are interested in by clicking the photo for a close-up images and description.
2. Add to Cart
Choose your desired product and size, then click ADD TO CART to purchase. To view your order click VIEW MY BAG button once you have add the item to your cart. Shortly you will be redirected to your cart page to review your order.
3. Check Out
If you decide to finalise your order, click CHECK OUT button.
4. Sign In
For a registered customer, please sign in by using your email address . For new customer, simply create an account by clicking REGISTER and fill in your details to register. This will make it easier for your next order and other benefits specially just for our VIP members. Otherwise, you may also CHECK OUT AS GUEST.
5. Review Your Customer Information
Review the list of items that you want to purchase and your shipping address.
6. Shipping Method
Once you have input your shipping address, we will automatically generate the option of shipping methods, which you can select from REGULAR to BEST for a faster delivery time. Please see our shipping and exchange policy for more details on the delivery timescale and our processing procedure.
7. Voucher Code
Have a voucher code? Just write the code and click UPDATE button and your total payment will automatically change.
8. Place Order
Click PLACE ORDER and you will recieve an invoice in your email that you can reference the total amount from.
9. Payment Method
We only accept bank transfers as of now. Please kindly make your payment to;
BCA 8831227222 (a/n GRACE PAULINE) and please include your transfer details : bank account name and order number.
10. Confirm Payment
Please send us the payment confirmation and attach your transfer receipt if you do have one as proof in our CONFIRM PAYMENT tab on the top right hand corner of our website.
( We will not proceed the order without payment confirmation within 1 x 24 hrs )
Silahkan kirimkan konfirmasi pembayan dan lampirkan bukti transfer Anda kalau ada sebagai bukti di tab CONFIRM PAYMENT kami di sudut kanan atas situs web kami.
( Kami tidak bisa memproses orderan tanpa email konfirmasi pembayaran dalam 1 x 24 jam )
All of your orders will be processed once your payment is confirmed. Please allow 1x24 hours max (applied during business days) for our Quality Control Team to package and ship your orders. We only do shipping during business days. Therefore, all payment confirmation received on weekend and holidays will be checked on the business days. There are no deliveries on Sunday and Public Holidays.
Our Customer Service operates on Monday – Saturday (9.00 – 17.00) and are reachable via Line @helloyubi / email firstname.lastname@example.org
Orders received after hours will be verified by us the next business day.
Don't forget to share with us how you like to style your favorite YUBI shoes using
#YUBIwith ME & tag @yubi_official to stand a chance to be featured on our page!